Privacy Policy
**Effective Date:** [26/12/2024]
At **OurProfile.in**, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (www.ourprofile.in) and use our services. By using our services, you consent to the practices described in this policy.
1. **Information We Collect**
We collect personal and non-personal information from users in the following ways:
- **Personal Information**: This includes information such as your name, email address, phone number, and billing details, which you provide when signing up for our services, making a purchase, or contacting us.
- **Non-Personal Information**: This includes information about your device, browser type, IP address, and browsing activities on our website. We may collect this data via cookies or similar technologies.
2. **How We Use Your Information**
We use the information we collect for the following purposes:
- To provide and manage our services.
- To process transactions and send related communications.
- To respond to customer inquiries and support requests.
- To improve the functionality and user experience of our website.
- To send promotional or marketing communications, if you have opted-in to receive such communications.
3. **Data Security**
We take reasonable precautions to protect the personal data we collect from unauthorized access, alteration, or disclosure. However, no method of internet transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.
4. **Sharing of Information**
We do not share, sell, or trade your personal information with third parties except in the following cases:
- To comply with legal obligations or when required by law enforcement authorities.
- To our service providers, who help us run our business (e.g., payment processors, email services, etc.), but only for the purposes of performing services on our behalf.
5. **Cookies and Tracking Technologies**
We use cookies and other tracking technologies to enhance your user experience on our website. Cookies allow us to remember your preferences and improve our site’s functionality. You can control cookie settings through your browser settings.
6. **Your Rights**
You have the right to access, correct, or delete your personal information. You may also withdraw your consent to receive marketing communications at any time by contacting us at **admin@ourprofile.in**.
7. **Third-Party Links**
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies before sharing any personal information.
8. **Changes to This Privacy Policy**
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will reflect the new "Effective Date."
9. **Contact Information**
If you have any questions or concerns about this Privacy Policy, please contact us at:
**OurProfile.in**
Address: 214, Pinnacle Business Park, Near Tulsidham Circle, Manjalpur, Vadodara
Email: admin@ourprofile.in
Contact No: +918141810063
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**Refund and Cancellation Policy for OurProfile.in**
**Effective Date:** [26/12/2024]
At **OurProfile.in**, we are committed to providing you with quality services. However, we understand that sometimes you may need to cancel or request a refund. Please review our Refund and Cancellation Policy below.
1. **Cancellation Policy**
- **Cancellation before Service Commencement**: If you wish to cancel the service before it has commenced, you may do so by contacting us at **admin@ourprofile.in**. If you cancel before the service has begun, you will be eligible for a full refund of any payments made.
- **Cancellation after Service Commencement**: If you decide to cancel after the service has begun or the work has started, we may charge you for the work completed up until the point of cancellation. In this case, a partial refund may be issued based on the proportion of the service completed.
2. **Refund Policy**
- **Eligibility for Refund**: Refunds are available only in the following situations:
- If we fail to deliver the service as described or agreed upon.
- If you cancel the service in accordance with the cancellation terms above.
- **Refund Process**: Refund requests should be made within **7 days** from the date of payment or service delivery. To request a refund, please contact our support team at **admin@ourprofile.in**. We will review the request and process the refund accordingly.
- **Non-refundable Charges**: Please note that certain service charges or processing fees may be non-refundable, depending on the specific service or product you purchased. This will be clearly stated at the time of purchase.
- **Refund Method**: All refunds will be processed through the same payment method used for the original transaction, unless otherwise agreed upon.
3. **Service Delivery and Timelines**
While we strive to deliver all services in a timely manner, delays may occur due to unforeseen circumstances. If there is any delay in delivering the service, we will inform you as soon as possible and work with you to resolve the issue. Refunds due to delays will only be considered if the delay exceeds a reasonable timeframe, which will be evaluated on a case-by-case basis.
4. **How to Request Cancellation or Refund**
To initiate a cancellation or refund request, please contact us by email at **admin@ourprofile.in** or call us at **+918141810063**. Please provide the following details in your request:
- Name and contact details.
- Service purchased.
- Date of purchase.
- Reason for cancellation or refund request.
5. **Amendments to the Refund and Cancellation Policy**
We reserve the right to modify or update this Refund and Cancellation Policy at any time. Any changes will be posted on this page, and the updated policy will reflect the new "Effective Date."
6. **Contact Information**
For any questions or concerns regarding our Refund and Cancellation Policy, please contact us at:
**OurProfile.in**
Address: 214, Pinnacle Business Park, Near Tulsidham Circle, Manjalpur, Vadodara
Email: admin@ourprofile.in
Contact No: +918141810063
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By using our services, you agree to the terms outlined in this Privacy Policy and Refund and Cancellation Policy.
Here's a sample shipping policy for your digital visiting cards product on *ourprofile.in*:
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Shipping Policy for Digital Visiting Cards - OurProfile.in
Thank you for choosing OurProfile.in for your digital visiting card needs! We are committed to providing a smooth and efficient experience for our customers. Please review the following shipping policy to understand how we handle your orders.
1. **Delivery Method**
Since our digital visiting cards are 100% digital products, they do **not require physical shipping**. Once your order is successfully processed and payment is confirmed, your digital visiting card will be delivered via email or through a downloadable link on your account.
2. **Processing Time**
- Orders are typically processed and delivered within **24 hours** of receiving payment.
- In some cases, customization requests may take up to **48 hours** to complete, depending on complexity.
3. **Delivery Time**
- After the order is processed, you will receive an email with a download link to your digital visiting card.
- Delivery via email is **instant** after processing, and the product will be available to you immediately.
4. **Customer Responsibility**
- Please ensure that your email address is correctly entered during the checkout process.
- It is your responsibility to check your inbox and spam folder to ensure you receive the delivery.
5. **Changes to the Order**
If you need to make any changes to your digital card after purchasing, please contact us immediately. While we cannot guarantee any changes once the product has been delivered, we will do our best to accommodate reasonable requests.
6. **Refunds and Cancellations**
As a digital product, we do not offer refunds once the digital visiting card has been delivered. However, if there is a technical issue or if the product was delivered incorrectly, please contact our customer service team within **7 days** of receiving your card.
7. **Contact Us**
For any questions regarding your order or shipping details, feel free to contact our support team at **admin@ourprofile.in**.
Thank you for choosing OurProfile.in. We look forward to helping you share your professional profile in a seamless and modern way!